Gaya APA
Munro-Faure, L., Munro-Faure, M. (2002).
Implementing Total Quality Management (Menerapkan Manajemen Mutu Terpadu) .
Jakarta:
Elex Media Komputindo.
Gaya MLA
Munro-Faure, Lesley., Munro-Faure, Malcolm.
"Implementing Total Quality Management (Menerapkan Manajemen Mutu Terpadu)".
Jakarta:
Elex Media Komputindo,
2002.
Text.